Responsible Gaming
Gaming Should Be Entertainment
Online pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. There is no guaranteed way to win, and the odds always favour the house. Please gamble responsibly and only with money you can afford to lose.
Age Verification
You must be 18 years of age or older to gamble online in New Zealand. If you are under the legal age, please do not participate in online gaming. We take age verification seriously and reserve the right to verify your identity at any time.
Warning Signs of Problem Gambling
If you recognise any of the following behaviours in yourself or someone you know, it may be time to seek help:
- Chasing losses by gambling more to recover money lost
- Gambling with money intended for bills, rent, or essentials
- Hiding gambling activity from family, friends, or partners
- Feeling anxious, irritable, or restless when not gambling
- Spending more time and money on gambling than intended
- Lying about the amount of time or money spent gambling
- Neglecting work, study, relationships, or hobbies due to gambling
- Borrowing money or going into debt to fund gambling
- Experiencing mood swings or depression related to gambling losses
- Unable to cut back or stop gambling despite wanting to
Self-Help Tools & Responsible Gaming Features
Most reputable online gaming operators provide tools to help you maintain control:
- Deposit Limits: Set a maximum amount you are willing to deposit in a specified time period
- Loss Limits: Cap the maximum amount you are prepared to lose
- Session Time Limits: Set automatic reminders or breaks during your gaming session
- Reality Checks: Pop-up notifications to remind you how long and how much you've been playing
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming platforms
Always use these tools proactively to manage your gaming behaviour.
Support Organisations in New Zealand & Beyond
If you or someone you know is struggling with problem gambling, help is available from organisations that specialise in gambling addiction support:
New Zealand
- Problem Gambling Foundation (PGF) – Free counselling and support services across NZ
www.pgf.nz - Gambling Harm Reduction Services – Confidential support and treatment
www.health.govt.nz
International Support
- Gamblers Anonymous – Support groups and peer assistance
www.gamblersanonymous.org - GamCare (UK) – Free support and counselling
www.gamcare.org.uk - GamStop (UK Self-Exclusion) – Multi-operator self-exclusion scheme
www.gamstop.co.uk - Gambling Help Online (Australia) – Counselling and support
www.gamblinghelponline.org.au - Responsible Gambling Council (Canada) – Education and resources
www.responsiblegambling.org - National Council on Problem Gambling (USA) – Helpline and resources
www.ncpgambling.org
Need Help Now?
If you are experiencing difficulties with your gambling, please reach out for support today. It is never too late to seek help, and support is confidential and non-judgemental. Contact the Problem Gambling Foundation NZ or one of the international organisations listed above.
Remember: Gambling should always remain a form of entertainment. If it is causing you distress or financial harm, please take action and seek professional help.